Refund Policy

New Sync and Pro members get a 7-day free trial. You are charged when the trial ends unless you cancel at least 24 hours before it ends, so cancelling during the trial means you pay nothing.

Memberships bought in the iPhone app are billed by Apple, and only Apple can issue refunds for them. To request one:

• Go to reportaproblem.apple.com and sign in with your Apple ID.
• Choose “Request a refund”, pick a reason, and select the Money Tracker charge.
• Apple reviews each request and decides whether to issue the refund.

To stop future charges, open Settings on your iPhone, tap your name, then Subscriptions, and cancel Money Tracker Membership. You keep access until the end of the period you paid for.

Web purchases are processed by Paddle.com Market Ltd, our merchant of record. If you believe you were billed in error, contact us and we will review it. You can cancel a web subscription at any time from the link in your Paddle receipt email, and you keep access until the end of the period you paid for.

Nothing in this policy limits any statutory right to withdraw from a purchase or receive a refund that you have under the consumer law where you live. See section 7 of our Terms and Conditions for the full subscription terms.

Email support@macaroni-studios.com or use our contact page. Include the email address on your receipt so we can find the purchase.